When it comes to modifying, revising, or canceling your reservation with Elite Airport Transfer, we have got you covered. We know that things can change, and we want to make it super easy for you.
The best part of your cancellation policy is that you can make changes without any extra fees. All you have to do is contact our customer support team. We are here to help! Let’s see how we help you with our free cancellation policy.
We understand there can be many reasons to cancel the ride, and for that if you want to cancel your pre-booking, it is easy to do.
You have a few options to let us know. You can send us a message on WhatsApp give us a call directly, or use website live chat option. If you prefer, you can also send us an email. Just remember, it is important to tell us at least 3 hours before your ride is scheduled to start.
We understand that sometimes plans change, and that is totally okay! If you booked a ride with us, you can cancel it for free. We want to make sure you have the flexibility to change your travel plans if you need to.
To cancel your pre-booking, all you have to do is reach out to us through WhatsApp, phone, or email, and give us the details of your booking.
Our team is here to help you and make sure everything goes smoothly. We want to make sure you’re happy with our service, so go ahead and book your ride with free cancellation and enjoy the stress-free experience with Elite Airport Transfer.
Making adjustment to your booking is fairly easy; Elite Airport Transfer ensures that you get the best experience with us. Here is how you can reach our support.
You can give us a call on our customer support number to speak directly with a representative at +44 01582 323434.
If you prefer messaging, you can reach us through WhatsApp at +44 07500 987422. Send us a message with your booking details and the changes you would like to make.
Visit our website and look for the live chat feature. Our customer support team will be available to chat with you and guide you through the process of making changes to your booking.
You can also send us an email at [email protected] with your booking details and the modifications you need.
Yes, you can add another passenger to your booking very easily. Just go to your “Manage Reservation” option on the website and do any modifications according to your requirement. The modification time period is 24 hours prior to your scheduled ride.
EXCELLENT Based on 48 reviews Yuva Kishore Reddy2024-11-24Trustindex verifies that the original source of the review is Google. I had an amazing experience with Elite AirPort Transfer ! Their punctuality and professionalism are truly unmatched . The driver arrived right on time, and the vehicle was spotless, comfortable, and well-maintained. this cab service is reliable and efficient. palani harish2024-11-23Trustindex verifies that the original source of the review is Google. Very Good Experience, Driver 308 very Good and help us for our baby seat, Definitely Used again:) Danni2024-10-08Trustindex verifies that the original source of the review is Google. We used Elite Transfers to get to and from Stansted airport - the price for 8 of us, 7 suitcases, 7 flight bags and 3 pieces of baby luggage was cheaper than the airport parking would have been for 2 cars (let alone the 3-4 cars we would have needed for this amount of people and stuff!). The drivers were professional, efficient, reliable, and friendly - they showed up on time and couldn't do enough to help with loading bags and getting the holiday underway. The drive itself was seamless - confident and quick driving, whilst being smooth and safe - I didn't worry about our 5 month old being on board at all. As a motion sickness sufferer, I didn't struggle on the drive - fantastic! We booked car seats for the transfer and each was age-appropriate for their respective passengers, pre-fitted in the vehicle, clean, in great condition and in keeping with British safety standards. The company text before both transfers to confirm all details and were very reassuring. All in all, I can't fault Elite! Truly great customer service, fantastic value, and a great experience. I doubt we will ever take the car to the airport again! Elite in name, Elite in nature! 5 stars! Michalis Oikonomou2024-09-01Trustindex verifies that the original source of the review is Google. Thank you Mikal for the great service. Punctual, very friendly, called in advance to clarify on the child seats requests and had them already fitted by the time we met at the airport. Would happily use again on another trip. Daniele Pirisino2024-08-20Trustindex verifies that the original source of the review is Google. Ottimo servizio. Il nostro autista, Mikaal, è arrivato in anticipo ed è stato molto cortese. Juliusz Korzeniowski2024-08-01Trustindex verifies that the original source of the review is Google. Great, on time and very nice Venkat2024-07-27Trustindex verifies that the original source of the review is Google. Great Service very happy with service definitely used next time:)
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