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Help and support

Welcome to Our Help and Support

At Elite Airport Transfer UK , we are committed to making travel completely hassle-free for our valued passengers. Through our exceptional customer care, we make sure that all our customers get a smooth travel experience.

We Have Designed this Page specially for You

We completely understand that some of you have pre-booking questions or concerns whereas some others would have post-booking queries. So, here we are going to share how you can approach our support team and what are the different situations when you can approach us confidently.

We Have a Live Chat Option

Some passengers need assistance while booking a cab as they find it confusing to find the right option. In such situations, you can confidently open our live chat option and tell us what you want. Someone from our technical support team will be there to assist you. No matter, if you are booking through a mobile app or a computer, we can help you navigate the website and find the right option for you.

You Can WhatsApp

Maybe you have lost your wallet or any of your belongings during your journey. Do not freak out because we are here to assist. Just WhatsApp us the details of your lost items and other booking details and we will do our best to find your lost belongings. If found, our team will make sure to return it to you safely. Also, if there are any sort of fare inquiries like you want to know about the additional charges for extra service, just drop us a message on WhatsApp.    

Email Us Your Inquiry

If you are interested in taking free quotes for different vehicles, or if you have any suggestions to make, sending us an email is the best you can do. Our email support team is right here to address all your urgent and non-urgent email inquiries. We are open to taking suggestions as we take our clients as one of the most valuable assets of our company, so your opinion matters to us the most.

We Are Just One Call Away

Well, there are always some problems that need urgent solutions. To address urgent solutions, giving a call is always the best idea. For instance, if you are stuck in the payment section of your online booking form and need someone to assist you, feel free to give us a call. Our team of experts addresses all payment-related inquiries on an urgent basis. You can also call us if you are unable to grasp the language of invoice or receipt, we can make it easy for you to comprehend. Also, if there are any discrepancies in the invoice, just let us know and our team will resolve the issues right away.

Use any of the above-mentioned means to contact our support team and get your queries answered right away. Our support team makes sure that you get a timely and efficient response. Thank you for choosing Elite Airport Transfer UK . We look forward to serving you!