A private car hire company, also known as an airport taxi service can either be the solution or the problem of your transportation. The right airport taxi service is all you need to ensure a smooth and comfortable journey.
But what exactly makes a private car hire company reliable? Does a good airport transfer service have to be cheap? Does it also need to provide an option of cars to choose from?
Let’s dig deep and understand the reasons for an airport transfer service to become reliable and authentic for their customers.
9 Factors that Make A Private Car Hire Company Reliable
In today’s fast-paced world, navigating large metropolitan cities with frequent traffic jams after a long and tiring journey only makes the situation worse, especially if you’re relying on public transportation. This is true if you are travelling in large groups, however you can still get exhausted despite being a solo-traveller.
This is where private car hire companies play their part. Companies like Elite Airport Transfer know what goes into making a reliable, secure, safe and comfortable ride. But the main question is that with so many options to choose from, how do you pick the most authentic that prioritises your needs above everything else?
- Professional and Trained Drivers
The single biggest factor that you ought to look for first in any company is their drivers. Professional, well-trained, well-spoken and courteous drivers are the backbone of any airport taxi company. There is no point in riding with an professional taxi service employing rude drivers who barely have any local knowledge of their area.
Opt for a service provider that employs licensed drivers having a clean criminal background. Elite Airport Transfer has a rigorous method of background checks, and training their drivers to ensure they exceed customer standards and have excellent knowledge and grip over the rules and regulations. Each one of our drivers gets a flight tracker to track your flight status and arrive at the airport before time.
- Easy Payment
Great companies do not limit the type of payment options. You should be able to pay through a credit/debit card or cash while pre-booking the car. Great companies like Elite Airport Transfer, offer a full refund if bookings are cancelled as per our refund policy.
- Quality Service
Saving a few pounds does not always mean having the best quality. But what exactly is a quality service? A quality service recognizes the needs and priorities of the customers, and offers personalised services. We offer meet and greet, luggage handling services, flight monitoring systems, and a free baby seat for each one of our rides. This is the quality that the customers are expected to receive when they are paying for such a service.
- Providing a Safe and Comfortable Ride
Safety and comfort are of paramount importance when selecting the best airport taxi service. Choose a service that has top-notch, well-maintained vehicles, equipped with top of the range safety features like airbags, anti-lock braking systems (ABS), and seatbelts. Great companies just don’t have pristine cars. They focus on following safety regulations of the UK, as much as providing a great cat. The cars should be spacious from the inside, with WiFi, surround sound stereo system, baby car seats, big car boot, and ample leg space.
- Well-Maintained Vehicles
Elite Airport Transfer keeps on investing in its fleet of vehicles, and with the passage of time, we are transitioning to a fully-electric fleet. From Prius to Mercedes, Audi and BMW, we have a range of exclusive cars that you can choose from while placing your order. We have our own dedicated maintenance specialists who inspect the car after every few trips to ensure there are minimum breakdowns.
- Transparent Pricing and Booking Process:
Transparency is at the heart of what we do here at Elite Airport Transfer. Once you book a ride with us, whether it is peak or off-peak times, our rates and service charges remain the same. We never overcharge, nor add in hidden fees. With us, get clear and upfront pricing. Not all companies, unfortunately, do this. Many show something while booking, and then charge much higher at the time of getting the ride. We have a simple, easy and user-friendly booking process online from our website that takes less than 2 minutes. Select your pickup, and drop-off location, choose your vehicle, select payment method and provide your travel details. That’s it.
Nothing is hidden from you. We believe in utmost honesty while delivering our services. Always check if the provider you are choosing has a clear upfront payment pricing.
- On-Time Pickups and Drop-Offs:
Time is money these days. You are already exhausted after a long journey, at least your ride should be comfortable enough to pick you up and drop off on time. A reliable airport transfer service promises punctuality, ensuring on-time pickups and drop-offs.
You are a busy traveller, and we will not add to the complexities of waiting for hours at the airport.
- 24/7 Customer Support:
Anything can go downhill at any time, which means you need someone that you can trust. A friendly, 24/7 customer support should be available to help you in case you run into problems. A good transfer company offers exceptional customer care services to address the customer’s concerns. We are here to answer your queries before, during or after your ride.
- Flight Monitoring Systems:
Great companies have a dedicated flight tracker that their drivers can use to track your flight status in real-time. This allows them to arrive at the airport in time so that your pickup is not delayed.
Making the Right Choice
Don’t fall in the trap of choosing a company that offers something too good to be true. Always perform due diligence, do your research and select one with proven testimonials and reviews. If in doubt, get in touch with the customer support service to know more in detail.
